Resources
Resources & Frequently Asked Questions
Find answers to common insurance questions and learn more about your coverage options. If you don't see what you're looking for, our agents are happy to help.
FAQ
Browse our most commonly asked questions, organized by topic.
Still Have Questions?
Our licensed agents are here to provide personalized answers and help you find the right coverage. Consultations are always free and no-obligation.
Speak With An AgentGeneral Insurance Questions
What does an insurance broker do?
An insurance broker works on your behalf to compare plans from multiple insurance carriers. Unlike agents who represent a single company, brokers like Coverage Care Group have access to a wide range of options and can provide unbiased recommendations tailored to your specific needs.
Is there a cost for your services?
No, our services are completely free to you. Insurance brokers are compensated by the insurance carriers, so you receive expert guidance and plan comparison at no additional cost.
How do I know which type of insurance I need?
The best way to determine your insurance needs is to speak with one of our licensed agents. We'll assess your situation, including your health needs, budget, family size, and any existing coverage, to recommend the right combination of plans.
Can you help me if I already have insurance?
Absolutely! We can review your current coverage, compare it against other options, and help you determine if there's a better plan available. There's no obligation to switch — we just want to make sure you have the best coverage possible.
Health Insurance
What is the ACA marketplace?
The Affordable Care Act (ACA) marketplace is a platform where individuals and families can shop for health insurance plans. Plans are organized by metal tiers (Bronze, Silver, Gold, Platinum) and may be eligible for premium subsidies based on your income.
What's the difference between HMO and PPO plans?
HMO (Health Maintenance Organization) plans require you to choose a primary care physician and get referrals for specialists, but generally have lower premiums. PPO (Preferred Provider Organization) plans offer more flexibility to see any provider without referrals, but typically have higher costs.
What happens if I miss Open Enrollment?
If you miss the Open Enrollment Period, you may still be able to enroll through a Special Enrollment Period (SEP) if you experience a qualifying life event, such as losing other coverage, getting married, having a baby, or moving to a new area.
Do I qualify for a subsidy?
Subsidy eligibility is based on your household income and family size. Generally, if your income falls between 100% and 400% of the Federal Poverty Level, you may qualify for premium tax credits. Our agents can help you determine your eligibility and apply.
Medicare
When am I eligible for Medicare?
Most people become eligible for Medicare at age 65. You may also qualify if you're under 65 and have certain disabilities, End-Stage Renal Disease (ESRD), or ALS. Your Initial Enrollment Period begins 3 months before your 65th birthday.
What's the difference between Original Medicare and Medicare Advantage?
Original Medicare (Parts A & B) is administered by the federal government and covers hospital and medical services. Medicare Advantage (Part C) is offered by private insurers and includes all Original Medicare benefits, often with additional coverage like dental, vision, and prescription drugs.
Do I need a Medigap policy?
A Medigap (Medicare Supplement) policy helps cover the out-of-pocket costs that Original Medicare doesn't pay, such as copayments, coinsurance, and deductibles. If you're enrolled in Original Medicare and want more predictable costs, a Medigap policy can be valuable.
Can I change my Medicare plan after enrolling?
Yes, you can make changes during specific enrollment periods: the Annual Enrollment Period (October 15 - December 7), the Medicare Advantage Open Enrollment Period (January 1 - March 31), and during Special Enrollment Periods triggered by qualifying events.
Life Insurance
How much life insurance do I need?
A common guideline is 10-12 times your annual income, but the right amount depends on your specific situation. Consider factors like outstanding debts, income replacement needs, children's education costs, funeral expenses, and your spouse's financial needs.
What's the difference between term and whole life insurance?
Term life insurance provides coverage for a specific period (10, 20, or 30 years) and is generally more affordable. Whole life insurance provides permanent coverage and includes a cash value component that grows over time, but comes with higher premiums.
Can I get life insurance without a medical exam?
Yes, no-exam life insurance is available from several carriers. These policies use health questionnaires instead of medical exams for underwriting. While premiums may be slightly higher, approval is typically faster — sometimes within minutes.
At what age should I buy life insurance?
The younger and healthier you are when you purchase life insurance, the lower your premiums will be. Many financial advisors recommend getting coverage in your 20s or 30s, especially if you have dependents or significant debts.
Enrollment & Eligibility
What documents do I need to enroll?
Generally, you'll need: a valid ID or Social Security number, proof of income (pay stubs, tax returns, or W-2s), information about any current coverage, and details about your household members if applying for family coverage.
How long does the enrollment process take?
With our agents' help, the enrollment process typically takes 30-60 minutes. We handle the paperwork and guide you through each step. For some plans, coverage can begin as soon as the first of the following month.
Can I enroll at any time of year?
It depends on the type of insurance. Health insurance typically requires enrollment during Open Enrollment or a Special Enrollment Period. Medicare has its own enrollment windows. Life insurance, dental, vision, and supplemental plans can generally be purchased at any time.
What if I lose my employer coverage?
Losing employer-sponsored coverage is a qualifying life event that triggers a Special Enrollment Period, giving you 60 days to enroll in a new plan. Contact us right away — we'll help you find replacement coverage quickly so there's no gap in your protection.
Still Have Questions?
Our licensed agents are here to provide personalized answers and help you find the right coverage. Consultations are always free and no-obligation.
